diamond exchange 9

diamond exchange 9 App support

Contact
+91 9105472989

Adress
Indian
Kerala,Kasaragod
postalCode:671121

Most Asked Questions In The diamond exchange 9:

Q1: How to log in after installing the diamond exchange 9?

To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to authenticate your account, eliminating the need for a password or email login. This convenient method allows for easy and secure access to your account.

Q2: What should I do if I am not getting OTP?

To begin, ensure your internet connection is stable and strong. After verifying your connection, click the "send OTP" button and wait for the verification code to arrive. If the OTP doesn't arrive within the given time, use the app's live chat support system for assistance.

Q3: What should I do if I am not able to log in with my old number?

To log in, try using the same active phone number. If your phone number has changed, submit your updated KYC (Know Your Customer) details via email to the customer support for assistance with transferring your account.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device and then download the latest version. Once installed, you should be able to log in and enjoy the updated app without any problems. This should allow you to play smoothly.

Most Asked Questions Related To Withdraw In The diamond exchange 9:

Q1: What is the minimum withdrawal amount in the diamond exchange 9?

In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are only possible for earnings from gaming activities, not bonus rewards. This means you can't cash out the bonus money, only your actual gaming winnings.

Q2: Is it necessary to do KYC for withdrawal?

To complete the process, you must upload and save all required KYC details in the app, including your Aadhaar card, UPI information, and bank account details. This is a mandatory step. Once saved, your KYC information will be securely stored for future use.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services typically allow the process to complete within 30 minutes to 3 hours. However, occasional payment delays may extend this time, requiring a wait of up to 24 hours. This delay can be a result of issues with payment processing.

Q4: Why is the bonus balance not being withdrawn?

The bonus earnings are exclusive to gaming use and cannot be withdrawn by anyone else. You can withdraw any winnings earned using the bonus amount. The bonus earnings themselves are non-withdrawable.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, check your transaction history in the settings. If your withdrawal request is unsuccessful, don't worry, as the funds will be added to your wallet account within 24 hours. If the problem persists, you can contact their care centre for assistance.

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